Authenticall

Authenticall Identicate, Authenticate, Communicate




Are calls like this a familiar story:

  • “Hello, is that Mr Smith”
  • “Yes”
  • “Mr Smith, this is Global Bank Inc. I need to authenticate you, what’s your Date of Birth?”
  • “How do I know you are Global Bank Inc?”
  • ”I’m sorry I can’t give out any information before you authenticate”
  • ”Then give me a number, I’ll check it and call back later"

Authenticall solves issues like this, enabling a better user experience, faster authentication, greater call completion and significant fraud reduction through vishing prevention.

For the first time Call Centres and individuals governed by regulatory compliance can identify and authenticate themselves to people they call as well as allowing those called to be identified and authenticated prior to speaking.

1Authenticate callers via PC, Mobile or IVR

2Use PINsafe to safeguard PIN

3Authenticated callers are connected with full non-repudiation

 
The Marr Group